Scammers Impersonating CSA and the SPF

The Singapore Cyber Emergency Response Team (SingCERT) has received multiple reports of scammers impersonating officers from the Cyber Security Agency of Singapore (CSA) and the Singapore Police Force (SPF) in fraudulent emails. These scammers attempt to deceive members of the public by providing a fake Court Order document, then falsely claiming that an order of the court has been filed against their Internet Protocol (IP) address for the performance of illegal activities. The scammers would then pressure potential victims to respond to the fake court order within 24 hours to avoid the possibility of imprisonment.

Members of the public are advised to stay vigilant and not follow any instructions given by these scammers. Government officials will not ask you to:

• Transfer money to bank accounts, or mobile numbers linked to bank accounts;

• Divulge your banking, SingPass or CPF related information;

• Click on links that lead to bank websites; and

• Install software or apps outside of official app stores or change your phone/device settings.

Always verify the authenticity of emails claiming to be from any government agency. This can be done by contacting the agency through official channels (e.g. the contact number or email addresses listed on the agency's official website).

When in doubt, seek advice from your family and friends or contact the anti-scam helpline.  You may wish to email SingCERT at singcert@csa.gov.sg for verification or report the incident to SingCERT at https://go.gov.sg/singcert-incident-reporting-form.

If you have fallen victim to a scam or incurred any monetary losses, please lodge a police report at any neighbourhood police post or online at https://eservices1.police.gov.sg/phub/eservices/landingpage/police-report. If you wish to provide any information related to such scams, you may call the police hotline at 1800-2550-0000 or online at https://www.police.gov.sg/iwitness.

Sample of Fraudulent Letter: