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CSA will never ask you to transfer money or disclose banking details. Stay vigilant.

If unsure, call the 24/7 ScamShield Helpline at 1799 to check. www.scamshield.gov.sg

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Online platform support contacts

Online platform support contacts

Online platforms and their support contact information

Last updated 20 January 2025

Online platforms and their support contact information

Service Provider	Contact Information
Cisco WebEx	Live streaming issues Support hotline Toll free: 1 800 6221034 Singapore: +65 6317 5554
Facebook	Compromised account Impersonation account Live streaming issues
Gmail	Compromised account Impersonation account
Instagram	Compromised account Impersonation account Live streaming issues
LinkedIn	Compromised account Impersonation account Live streaming issues
Microsoft Outlook/Teams	Compromised account Live streaming issues
Snapchat	Compromised account Impersonation account
Twitter	Compromised account Impersonation account Live streaming issues
YouTube	Compromised account Impersonation account Live streaming issues
Zoom	Live streaming issues Report abusive behaviour Support hotline Singapore: +65 800 321 1249 (ext 2)